Privacy Policy

1. Information We Collect

When you use our contact form, we collect the following information you voluntarily provide:

• Full name
• Email address
• Phone number
• Message content and subject

We do not collect any financial, medical record or government ID information through this website.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries or appointment requests
• Route your message to the appropriate department
• Improve our website and services
• Send follow-up communications if required

We do not use your information for marketing or unsolicited communications without your consent.

3. Information Sharing & Disclosure

We do not sell, trade or rent your personal information to third parties. Your data may be shared with:

• Internal hospital staff to respond to your query
• Service providers (such as email delivery services) operating under confidentiality agreements
• Law enforcement agencies if required by law

4. Cookies & Tracking

Our website may use cookies and similar technologies to improve the browsing experience. These include session cookies (deleted when you close your browser) and preference cookies. We do not use tracking pixels or third-party advertising cookies.

5. Data Retention

Contact form submissions are retained for a period of 12 months for service quality purposes and then securely deleted. You may request earlier deletion by contacting us.

6. Security

We implement industry-standard security measures including HTTPS encryption, secure server infrastructure and access controls to protect your personal information from unauthorized access, alteration or disclosure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for communications

To exercise any of these rights, please email us at info@ganganagarhospital.com.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps or WhatsApp). We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website constitutes acceptance of the updated policy.

10. Contact

For privacy-related concerns, contact us at: